PHAROS LANTERN · Independent governance service
Does your AI agent perform equally well in French and English?
A bilingual escalation audit that measures the gap your blended dashboard hides.
The audit
PHAROS LANTERN scores the same deployed conversational agent separately in French and English across disclosure, escalation trigger accuracy, context transfer, tone and register, and hallucinations. The headline output is the language gap—not a reassuring average.
Four bounded steps
- Secure transfer of 20 anonymized French and 20 English transcripts under a signed confidentiality agreement.
- Rater calibration against five reference transcripts.
- Independent scoring with the PHAROS LANTERN methodology and workbook.
- Final report with weighted scores, language gap, findings, and remediation priorities.
Single workflow
CA$1,200–2,500
One defined customer-service workflow and one final audit report.
Pay CA$1,200Multi-workflow
CA$4,000–8,000
Several defined workflows with a broader evidence and remediation packet.
Pay CA$4,000What this is not
PHAROS LANTERN is not a certification, legal opinion, regulatory attestation, penetration test, or live system/API assessment. Client-provided transcripts must be anonymized before transfer.
Private by design
The LANTERN methodology, NDA, scoring workbooks, and sample report are supplied only as part of an authorized engagement. They are not public downloads.
Discuss scope and confidentiality